PURCHASES: We gladly accept Mastercard, VISA, American Express, Discover, Postal and Bank Money Orders, and personal checks. Please allow 2 weeks for personal checks to clear prior to shipping your merchandise.

ORDERING: We will obtain your credit card information, and advise you of a projected delivery date. Prior to shipping your merchandise we will bill your credit card for the agreed upon amount. If a your merchandise is special order, we will bill your order when the order is placed.

RETURNS: If for any reason you are not pleased with any item you receive, simply return within 7 days of shipment in it’s original packaging for a full refund. The item must be in it's original condition, and you will be responsible for return shipping.

DAMAGED GOODS: Any damaged goods must immediately be reported to the shipping company so that a claim can be filed for replacement or repair.

SADDLE RETURNS: When you receive your merchandise, please carefully unpack it and save the original box and packing materials. If it is a saddle that you recieved, place the saddle on your horse with a clean saddle pad or blanket and determine if the saddle fits both you and your horse. Should you be displeased for any reason, we will gladly refund your money upon receipt of the saddle in it's original condition. Your liability would be limited to paying the return freight, making sure the saddle is in it's original condition and proper packing to avoid damages in shipping. If the saddle is not returned in it's original condition, a fee relative to the amount of wear evident will be accessed. We must be made aware that the saddle is being returned within 7 days of shipping. Should you need to return a saddle, wrap the seat in packing material, double wrap the horn (if applies) place it upside down in the box and double wrap the stirrups, use adequate packing tape and ship it back to us.